Exchange & Refund Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website
- If item is damaged during transit, a replacement will be sent out to you within a reasonable time frame depending on stock availability. Freight cost is non-refundable if you decide not to take the replacement.
- All items must be packed with the original packaging on return. After we receive the item, a refund will be provided within 7 business days. We will suggest taking photos before packing up the item to prove it is in its original condition.
- By common knowledge, the image colour of a product will be slightly different than the true colour of the product. We will not accept exchanges or refunds for this reason.
- No exchange for Custom made, Clearance, Floor display stock
- As PayPal recently has changed their refund policy, all payments through PayPal will receive a refund taking in consideration PayPal’s fee. This is 2.5% of the total purchase amount.
- We won’t be responsible for any loss or damage on items that come as a result of incorrectly reporting the receiver’s name and address on the order placed.
590 Hume Hwy, Yagoona, NSW 2199, Australia
Monday – Friday 9:30 AM- 5:00 PM
Saturday – 10:00 AM – 4:00 PM
Sunday – Close
Subscribe our newsletter to receive the latest news and exclusive offers every week. No Spam.